Monitor distant services through Public Internet using encrypted connection.
Pros
Services are monitored
Issues are resolved before impact
Resolving time was more flexible
Need
Some remote network are totally isolated from internal ressources. No VPN, low filter, minimal infrastructure. We needed automatic check going securely through Public internet.
Cons
Single Point of failure
Each site use a unique monitoring gateway
Results
A monitor server dedicated to this distant services
Servers should be set in a secure location. Not far from one of our offices. Services should be exposed and available with SLA. Location can host more servers in the futur.
With Hybrid workspace we needed to have a reliable solution to know who is available, online and reachable. The solution shouldn’t be intrusive or used as a presence control system. Self-hosting without any outside connectivity was mandatory.